Firstly, thank you so much for purchasing one of my courses! 

After your payment clears, you should automatically receive an email.

This would have been sent to the email address you used to purchase the course. 

If you didn't receive anything, don't worry.

Simply head on over here to this reset password page here and send yourself a reset password prompt: 

https://www.megancollins.co/login 

The email to enter is the email you used at the time of checkout.

If you are not sure, please try to troubleshoot this by entering any of the email addresses you think you may have used. If it is in our system, you will receive an email from us with the link to reset your password.

Once you have changed your password, you can log in using your new password here: https://www.megancollins.co/login

NOTE: If this does not work it’s most likely due to your email address being entered incorrectly at the time of purchase. The best and fastest way to get the issue resolved is to send an email to me at [email protected]

Sadly, if you do not send an email, we have no way of knowing you need assistance. DM's, ad comments, and other forms of communication are not monitored as closely.

Yes. If you are finding the pacing of the weekly module drops is slowing you down and you want immediate access to the full course, please send me an email at [email protected] as each request is reviewed individually. 

It’s totally expected to have questions about the implementation of the coursework. That’s where the CSA community comes in. Every 2 weeks I host live group calls where you can ask away. Obviously as this is a group call the 1 hour call time is shared amongst all students in the call. Usually everyone has enough time to ask 1-4 questions, depending on how many students come. 

If you are looking for more in-depth support, say on a more complex topic, I do offer CSA students 1:1 support at a discounted rate. 

Please send me an email at [email protected] to arrange these.  

There is no right or wrong time to join the Academy.

There really is no such thing as the "right" time for anything, in my opinion.

I have worked with students with as little as 4 months of jewellery making experience and no business background, and with students who have 15 years of making experience, but are struggling to adapt to the online business world.

If you have the passion and determination, then I'm here to support you.

It's entirely up to you!

Most Modules are manageable to complete in 1 week, but some are rather large, e.g. Social Media and Marketing are huge, so these ones will take you a little longer.

But that said, there is no pressure to complete each Module in 1 week. You get to choose your own pace and work around your schedule.

There are 12 Modules and each module will be released a week at a time from the day you enrol for 12 weeks. However the video format allows you to go through the content at your own pace.

As I used to struggle loads with technology, I have really gone over and above to make my coursework as easy to follow as possible for everyone.

And on top of that there is always the option to book in private 1:1 sessions if you would like additional guidance. I try my best to be as accommodating to everyone as possible.

There is no limit to the amount of participants per group call to ensure everyone has an opportunity to join if and when they like. 

All you need to join the course is a strong desire to grow your jewellery business and your jewellery.

You do not even have to have a full collection yet. I will talk more about that in the course. 

Like anything in life, you will get out of this course what you put into it. While I do offer a 90-day money-back guarantee, the results you get are up to you. I can promise that if you commit to the process and put in the work, you will see results.

Yes, absolutely! 

The website section is only part of one of the Modules, and you might still learn a thing or two to increase conversions on your website. 

The insights you learn will definitely be share-worthy. However, I have put a lot of time and effort into creating this course to be able to help as many people as possible, but with that being said, for me to continue providing my services and experience, I would really appreciate it if you did not share the content of the course with others. For your friends to get the full benefits of the course, I advise they join CSA themselves. I appreciate you respecting this. 

The live group calls will happen on different days and times, to ensure everyone can join from different time zones. The calls will also be recorded and shared in the Facebook group in case you can't make it. You can also add your questions to the facebook group ahead of the call so even if you can't make it, you will still have support if needed.  

Of course!

When you enter your card details, you will simply pay in your own currency. No surprises here! No extra fees! Just the regular conversion from American Dollars (USD) to British Pounds (GBP) or Euros (EUR) (or any currency for that matter).

Your success is my priority.

To ensure you feel supported, you can join the group calls for 1 year after enrolling in the course. 

Yes! You will receive a $100 for each friend you send my way as a thank you. 

100% SATISFACTION GUARANTEE -MONEY-BACK PROMISE

We want the investment in this course to be an absolute no-brainer for you. So, if you watch the video lessons, complete all the actionable steps, and still don’t find the course useful, drop me an email at [email protected] and I'll happily refund your full payment within 21 days of your purchase date of the course.

However, please note that the money-back guarantee only applies if you actually do the work and complete the assignments. If you don't do the work, you won't get any value from the course.