FAQ

Firstly, thank you so much for purchasing one of my courses! 

After your payment clears, you should automatically receive an email.

This would have been sent to the email address you used to purchase the course. 

If you didn't receive anything, don't worry. Simply head on over here to this reset password page here and send yourself a reset password prompt: 

https://www.megancollins.co/login 

The email to enter is the email you used at the time of checkout.

If you are not sure, please try to troubleshoot this by entering any of the email addresses you think you may have used. If it is in our system, you will receive an email from us with the link to reset your password.

Once you have changed your password, you can log in using your new password here: https://www.jbctrainings.com/login

NOTE: If this does not work it’s most likely due to your email address being entered incorrectly at the time of purchase. The best and fastest way to get the issue resolved is to send an email to me at [email protected]

Sadly, if you do not send an email, we have no way of knowing you need assistance. DM's, ad comments, and other forms of communication are not monitored as closely. 

Once you have purchased any of my online courses, you will have lifetime access to them as they are pre-recorded.

So you can take your time going through them at your own pace. 

You will also get access to any new updates. 

Yes, no problem. If you are a student in one the Consistent Sales Academy, we have a group call with me to go over any questions you have along the way to setting up your jewellery business for success. 

But if you are looking for more 1:1 support, I do offer that as well. 

You can find out more about this here: 

https://www.megancollins.co/work-with-me-1-1

If you are not yet making consistent sales, then all of my resources and courses will benefit you.

In terms of the skill-level, they all range from beginner-friendly setting up to more advanced. So no matter what stage you are at, if you are not yet making consistent sales, you will find value in them. 

If you are however further along your journey and have read the contents of what is covered under each resource and course and aren't missing any elements, but are still struggling to get consistent sales, them my VIP day or 1:1 session would be a better fit for you. 

You can find out more about these here: 

1:1 SESSION

 https://www.megancollins.co/work-with-me-1-1

VIP DAY 

https://www.megancollins.co/vip-day

CSA comes with group coaching calls every 2 weeks. 

The Instagram course has no included support.

But with both, there is always the option to request 1:1 support. 

If you are interested in this, send me an email at [email protected]

Students in my courses get a discounted rate for 1:1 support. ;) 

100% SATISFACTION GUARANTEE -MONEY-BACK PROMISE

We want the investment in this course to be an absolute no-brainer for you. So, if you watch the video lessons, complete all the actionable steps, and still don’t find the course useful, drop me an email at [email protected] and I'll happily refund your full payment within 21 days of your purchase date of the course.

However, please note that the money-back guarantee only applies if you actually do the work and complete the assignments. If you don't do the work, you won't get any value from the course.